74 Crockhamwell Road

Woodley, Reading, RG5 3LD

Tel: 0118 901 1838

Email: info@reading-osteocare.com 

 

Privacy Policy (May 2018)

 

Introduction:

 

The Privacy Policy at Reading OsteoCare provides information in regards to your personal data, how it is collected and your rights in regards to this.  We are committed to protect any data we collect concerning you.

 

Reading OsteoCare is an Osteopathic Clinic based in Reading, Berkshire.

 

Personal Data:

 

When you initially contact Reading OsteoCare (calling, emailing, texting or writing), you have consented them to contact you in regards to your enquiry/request.  You can 'opt out' in them contacting you at anytime.

 

As part of the initial consultation, personal data and medical information is recorded and filed securely. 

 

Personal data such as your address, telephone number and email address are required as a form of communication between you and the Osteopath (for example, rescheduling or cancelling an appointment).  Medical information is required to aid the management of your Osteopathic care at the Clinic and whether Osteopathic treatment is indicated in your case.

 

The Osteopath will only have access to this data, unless you have given written consent to share this with another party involved in your healthcare (for example, GP or insurance company), or we are legally obliged to (for example, if you are putting your life or someone else's life at risk).

 

Your personal data is stored for 8 years after your last treatment at Reading OsteoCare.  In the case of minors, your data will be retained until they reach the age of 25. 

 

Your Rights:

 

Your have the right to access, rectify (change), restrict, transfer and erase your personal data at anytime.  You will need one form of photographic identification (for example, passport or driving licence) for us to complete your request.  Reading OsteoCare have 30 days to comply to this and have the right to refuse your request to access your personal data with a reason.  If this is the case, you have the right to take further legal action.    

 

Further Details:

 

The Data Controller is Sahrika Sankla, Reading OsteoCare, 74 Crockhamwell Road, Woodley, Reading, RG5 3LD.  Mr Site Ltd hosts this website.  This website uses cookies that holds information, which allows a website to recognise your account.  You have the ability to block your computer from accepting cookies, but this may impair certain functionality on the website.

 

Changes to the Privacy Policy:

 

Reading OsteoCare may need to change/modify their privacy policy to better their handling of your personal data.  If this is the case, the date at the top of the page will change.  Any personal data collected after that date will have the new policy applied to it.  

 

Further Questions/Comments: 

 

If you have any questions/comments on Reading OsteoCare and its privacy policy, please email me on info@reading-osteocare.com.

 

If you have a problem with Reading Osteocare's handling of your personal data, please inform me on info@reading-osteocare.com. If this fails, and you are still concerned,  you have the right to complain to the Information Commissioner Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.  Tel: 0303 123 1113.  Website: www.ico.org.uk